Step-by-step guide to cancel your ExpressVPN subscription, backed by Washington's Consumer Protection Act + Auto-Renewal and the FTC Click-to-Cancel Rule.
Washington's Consumer Protection Act + Auto-Renewal (Wash. Rev. Code § 19.86) gives you specific protections when canceling ExpressVPN:
Penalties for ExpressVPN: CPA violation — treble damages plus attorney fees up to $25,000
Method: Website or support chat
In Washington: If ExpressVPN makes cancellation harder than signup, they may be violating Wash. Rev. Code § 19.86. Document everything and consider filing a complaint with the Washington Attorney General.
Full refund within 30 days.
Under Wash. Rev. Code § 19.86, you may be entitled to a full refund if ExpressVPN didn't properly disclose auto-renewal terms at signup.
These federal laws apply to ExpressVPN in every state, including Washington:
SubScrub auto-cites Wash. Rev. Code § 19.86 + sends legally-backed cancellation demands