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States/Washington/Noom
Back to Washington subscription laws
WAhard to cancelHealth · $32-$59/mo

Cancel Noom in Washington

Step-by-step guide to cancel your Noom subscription, backed by Washington's Consumer Protection Act + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Washington

Washington's Consumer Protection Act + Auto-Renewal (Wash. Rev. Code § 19.86) gives you specific protections when canceling Noom:

  • Clear disclosure of material terms
  • Affirmative consent
  • Easy cancellation
  • Treble damages for willful violations

Penalties for Noom: CPA violation — treble damages plus attorney fees up to $25,000

How to Cancel Noom

Method: App or website

  1. 1Go to noom.com → Settings → Subscription
  2. 2Click 'Cancel subscription'
  3. 3Navigate multiple retention screens
  4. 4Or contact support to cancel

Tips for Canceling Noom in Washington

  • Auto-enrollment after trial is common complaint
  • 14-day trial costs money — not truly free
  • Very aggressive retention flow
  • File chargeback if unable to cancel through normal channels
  • BBB complaints are common

In Washington: If Noom makes cancellation harder than signup, they may be violating Wash. Rev. Code § 19.86. Document everything and consider filing a complaint with the Washington Attorney General.

Refund Policy

Refund within 14 days of first charge.

Under Wash. Rev. Code § 19.86, you may be entitled to a full refund if Noom didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Trial requires payment info and auto-enrolls
  • · Coaching add-on billed separately

Federal Laws Protecting You

These federal laws apply to Noom in every state, including Washington:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Noom in Washington

Noom is rated hard to cancel. But in Washington, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Noom refuses or delays, cite Wash. Rev. Code § 19.86 (Consumer Protection Act + Auto-Renewal) in a written demand.
  3. 3. File a complaint with the Washington Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Wash. Rev. Code § 19.86 and the FTC Click-to-Cancel Rule automatically.

All Washington subscription lawsCancel Noom (all states)
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SubScrub auto-cites Wash. Rev. Code § 19.86 + sends legally-backed cancellation demands