Step-by-step guide to cancel your Slack Pro/Business subscription, backed by Washington's Consumer Protection Act + Auto-Renewal and the FTC Click-to-Cancel Rule.
Washington's Consumer Protection Act + Auto-Renewal (Wash. Rev. Code § 19.86) gives you specific protections when canceling Slack Pro/Business:
Penalties for Slack Pro/Business: CPA violation — treble damages plus attorney fees up to $25,000
Method: Slack admin settings
In Washington: If Slack Pro/Business makes cancellation harder than signup, they may be violating Wash. Rev. Code § 19.86. Document everything and consider filing a complaint with the Washington Attorney General.
No prorated refunds on annual plans.
Under Wash. Rev. Code § 19.86, you may be entitled to a full refund if Slack Pro/Business didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Slack Pro/Business in every state, including Washington:
SubScrub auto-cites Wash. Rev. Code § 19.86 + sends legally-backed cancellation demands