Boston, MAmedium to cancel10 min

How to Cancel Any Subscription: Peloton in Boston

The universal playbook for canceling any subscription service — streaming, SaaS, fitness, or otherwise — with legal protections cited. This guide applies specifically to Peloton ($12.99-$44/mo) subscribers in Boston, Massachusetts. Massachusetts's Chapter 93A + Auto-Renewal protects you.

Your Rights in Boston, MA

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives Boston residents specific protections when dealing with Peloton:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties: Treble damages under Chapter 93A for willful violations

How to Cancel Any Subscription

Applied to Peloton (App settings or website) for Boston residents

1
Find your billing method
Check whether you subscribed directly (company website), through Apple, Google, or your bank. The billing source determines WHERE you cancel — not the company's app.
2
Locate the cancellation path
Log into your account → Settings → Billing or Subscription. Under the FTC Click-to-Cancel Rule, cancellation must be as easy as signup.
3
Document your cancellation
Screenshot the cancellation confirmation screen. Note the date, time, and any confirmation number. This is your legal protection if they keep charging you.
4
Watch your next billing statement
Check your statement after the next billing date. If you see a charge after cancellation, you have grounds for a chargeback citing the date you canceled.
5
Block the merchant if needed
If the company charges you again, call your card issuer and request a merchant block. This prevents future charges even without the company's cooperation.

Cancel Peloton Specifically

Method: App settings or website · Difficulty: medium

1Go to members.onepeloton.com
2Click Profile → Subscriptions
3Select 'Cancel Membership'
4Confirm

Tips for Boston Residents

The FTC Click-to-Cancel Rule (16 CFR Part 425) requires cancellation to be as easy as signup — if it isn't, that's illegal
Always cancel 2-3 days before your next billing date to avoid a partial-month charge
If subscribed through Apple or Google, you MUST cancel through them — not the company's website
SubScrub generates a legally-backed cancellation letter for any service in under 60 seconds

Peloton-specific tips

App membership different from All-Access
If you return the bike, cancel membership separately
Peloton may offer retention discount
Check if billed through Apple — cancel in iPhone settings

Peloton Refund Policy

No prorated refunds.

Under Mass. Gen. Laws ch. 93A, Boston residents may be entitled to a full refund if Peloton didn't properly disclose auto-renewal terms.

Federal Laws Protecting Boston Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Boston subscriptions Cancel Peloton in Boston Cancel Peloton (all cities)How to Cancel Any Subscription — Massachusetts guide How to Cancel Any Subscription (general)

More Peloton Guides for Boston

How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Cancel Any Subscription with SubScrub

SubScrub auto-cites Mass. Gen. Laws ch. 93A for Boston residents