Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to ClassPass ($49-$199/mo) subscribers in Chicago, Illinois. Illinois's Automatic Contract Renewal Act protects you.
Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives Chicago residents specific protections when dealing with ClassPass:
Penalties: Renewal is void if notice requirements not met
Applied to ClassPass (App or website) for Chicago residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: App or website · Difficulty: medium
ClassPass-specific tips
No refund. Unused credits expire at period end.
Under 815 ILCS 601, Chicago residents may be entitled to a full refund if ClassPass didn't properly disclose auto-renewal terms.
SubScrub auto-cites 815 ILCS 601 for Chicago residents