Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to Xfinity Internet ($25-$100+/mo) subscribers in Moreno Valley, California. California's Automatic Renewal Law (ARL) protects you.
California's Automatic Renewal Law (ARL) (Cal. Bus. & Prof. Code § 17600) gives Moreno Valley residents specific protections when dealing with Xfinity Internet:
Penalties: Consumers can recover actual damages plus $1,000 in statutory damages per violation
Applied to Xfinity Internet (Phone, chat, or Xfinity store) for Moreno Valley residents
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Phone, chat, or Xfinity store · Difficulty: nightmare
Xfinity Internet-specific tips
Prorated for remaining days. ETF may apply.
Under Cal. Bus. & Prof. Code § 17600, Moreno Valley residents may be entitled to a full refund if Xfinity Internet didn't properly disclose auto-renewal terms.
SubScrub auto-cites Cal. Bus. & Prof. Code § 17600 for Moreno Valley residents