How to Cancel a Gym Membership: ClassPass in New York City

The legally-backed process for canceling Planet Fitness, Anytime Fitness, LA Fitness, and other gym memberships — including contracts and state health club laws. This guide applies specifically to ClassPass ($49-$199/mo) subscribers in New York City, New York. New York's Auto-Renewal Law protects you.

Your Rights in New York City, NY

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives New York City residents specific protections when dealing with ClassPass:

Clear disclosure before enrollment
Easy cancellation mechanism
Written confirmation of enrollment
30-day advance notice of material changes

Penalties: Violations subject to AG enforcement and consumer private action

How to Cancel a Gym Membership

Applied to ClassPass (App or website) for New York City residents

1
Read your membership contract first
Find your contract (check your email or the gym's member portal). Note: the contract term, any minimum commitment period, notice requirements (typically 30 days), and cancellation methods allowed.
2
Send written notice via certified mail
For gyms like Planet Fitness, Anytime Fitness, and LA Fitness, send a certified letter with return receipt to your home club. Include: full name, address, membership number, and explicit cancellation request.
3
Visit in-person as a backup
Visit your home club during staffed hours and request cancellation in writing. Ask for a written receipt of your cancellation request with the date and representative's name.
4
Cite your state's Health Club Act
Most states (CA, NY, TX, FL, IL, etc.) have Health Club Acts that override gym contracts. These laws often require gyms to allow cancellation by certified mail regardless of what the contract says.
5
Dispute charges after cancellation
After your notice period ends, watch your statement. Any charges after the effective cancellation date are disputable. File a chargeback citing the Fair Credit Billing Act and your cancellation documentation.

Cancel ClassPass Specifically

Method: App or website · Difficulty: medium

1Go to classpass.com → Account Settings
2Click 'Update membership'
3Select 'Cancel membership'
4Confirm — unused credits expire

Tips for New York City Residents

Planet Fitness cannot legally require you to appear in person if your state's Health Club Act allows written cancellation
Many states allow cancellation if you move more than 25 miles from any club location
Medical conditions that prevent gym use are typically grounds for immediate contract cancellation without penalty
The FTC Click-to-Cancel Rule applies to gym memberships — if they make cancellation harder than signup, that's a violation
Annual fees (Planet Fitness $49/year) may be non-refundable even if you cancel mid-year

ClassPass-specific tips

Credits do not roll over after cancellation
Use all credits before cancel date
Can pause membership for up to 3 months instead
Rejoining may be at higher price

ClassPass Refund Policy

No refund. Unused credits expire at period end.

Under N.Y. Gen. Bus. Law § 527, New York City residents may be entitled to a full refund if ClassPass didn't properly disclose auto-renewal terms.

Watch Out For

· Late cancel fees ($15-20)
· Credits lost on cancellation

Federal Laws Protecting New York City Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

New York City subscriptions Cancel ClassPass in New York City Cancel ClassPass (all cities)How to Cancel a Gym Membership — New York guide How to Cancel a Gym Membership (general)

More ClassPass Guides for New York City

How to Cancel Any Subscription How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription

Cancel a Gym Membership with SubScrub

SubScrub auto-cites N.Y. Gen. Bus. Law § 527 for New York City residents