How to Cancel Any Subscription: Amazon Prime Video in Connecticut

How to Cancel Any Subscription

Applied to Amazon Prime Video (Amazon website) in Connecticut

1. 1

   Find your billing method

   Check whether you subscribed directly (company website), through Apple, Google, or your bank. The billing source determines WHERE you cancel — not the company's app.

   Connecticut note: Conn. Gen. Stat. § 42-110b requires Amazon Prime Video to provide an easy cancellation mechanism.

2. 2

   Locate the cancellation path

   Log into your account → Settings → Billing or Subscription. Under the FTC Click-to-Cancel Rule, cancellation must be as easy as signup.

3. 3

   Document your cancellation

   Screenshot the cancellation confirmation screen. Note the date, time, and any confirmation number. This is your legal protection if they keep charging you.

4. 4

   Watch your next billing statement

   Check your statement after the next billing date. If you see a charge after cancellation, you have grounds for a chargeback citing the date you canceled.

5. 5

   Block the merchant if needed

   If the company charges you again, call your card issuer and request a merchant block. This prevents future charges even without the company's cooperation.