FL — Automatic Renewal Lawmedium to cancel10 min

FTC Click-to-Cancel Rule: Your Rights Explained: ClassPass in Florida

What the FTC's Click-to-Cancel Rule means for your subscription rights and exactly how to use it when a company won't let you cancel. This guide applies specifically to ClassPass ($49-$199/mo) subscribers in Florida, citing applicable state and federal law.

Your Legal Rights in Florida

Florida's Automatic Renewal Law (Fla. Stat. § 501.165) gives you specific protections when dealing with ClassPass subscriptions:

Clear disclosure of renewal terms
Affirmative consent
Easy cancellation required
Confirmation notice

Penalties: Unfair trade practice — AG enforcement and private right of action

FTC Click-to-Cancel Rule: Your Rights Explained

Applied to ClassPass (App or website) in Florida

1
Understand what the rule requires
The FTC Click-to-Cancel Rule (16 CFR Part 425, effective 2024) requires: (1) clear disclosure of all terms before signup, (2) cancellation must be as easy as signup, (3) no dark patterns to obstruct cancellation.
Florida note: Fla. Stat. § 501.165 requires ClassPass to provide an easy cancellation mechanism.
2
Document the violation
Screenshot the cancellation flow. If you signed up with a single click but cancellation requires a phone call or in-person visit, that's a violation. Screenshot the difficult steps as evidence.
3
Send a written demand citing the Rule
Write to the company: 'Under 16 CFR Part 425 (FTC Click-to-Cancel Rule), you are required to provide a cancellation mechanism as simple as your signup process. I am demanding immediate cancellation and confirming this in writing.'
4
File an FTC complaint
Go to reportfraud.ftc.gov. Select 'Online Shopping' or 'Subscriptions'. Submit screenshots of the violation. The FTC uses these to build enforcement cases.
5
File a state AG complaint
Your state Attorney General can act on FTC Rule violations under state consumer protection laws. Many states have dedicated consumer protection units. File a complaint at your state AG's website.

Cancel ClassPass Specifically

Method: App or website · Difficulty: medium

1Go to classpass.com → Account Settings
2Click 'Update membership'
3Select 'Cancel membership'
4Confirm — unused credits expire

Tips for FTC Click-to-Cancel Rule: Your Rights Explained in Florida

The FTC has sued Adobe, Amazon, and Publishers Clearing House for cancellation dark patterns — cite these cases when demanding cancellation
The rule applies to ALL negative-option marketing: subscriptions, free trials, auto-renewals, and continuity plans
Even if your state lacks a specific auto-renewal law, the federal FTC Rule applies in all 50 states
SubScrub's cancellation letters cite 16 CFR Part 425 by name and document the violation for you

ClassPass-specific tips

Credits do not roll over after cancellation
Use all credits before cancel date
Can pause membership for up to 3 months instead
Rejoining may be at higher price

ClassPass Refund Policy

No refund. Unused credits expire at period end.

Under Fla. Stat. § 501.165, you may be entitled to a full refund if ClassPass didn't properly disclose auto-renewal terms at signup.

Watch Out For

· Late cancel fees ($15-20)
· Credits lost on cancellation

Federal Laws Protecting You

These apply to ClassPass in every state, including Florida:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Florida subscription laws Cancel ClassPass in Florida Cancel ClassPass (all states)FTC Click-to-Cancel Rule: Your Rights Explained (general guide)

More ClassPass Guides for Florida

How to Cancel Any Subscription How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription

FTC Click-to-Cancel Rule: Your with SubScrub

SubScrub auto-cites Fla. Stat. § 501.165 + sends legally-backed letters