Exactly how to cancel any free trial before it converts to a paid subscription — and what to do if you get charged anyway. This guide applies specifically to SoulCycle ($30-$40/class or $500+/month/mo) subscribers in Illinois, citing applicable state and federal law.
Illinois's Automatic Contract Renewal Act (815 ILCS 601) gives you specific protections when dealing with SoulCycle subscriptions:
Penalties: Renewal is void if notice requirements not met
Applied to SoulCycle (Email or website) in Illinois
Set a reminder 2 days before the trial ends
The moment you sign up for a free trial, set a calendar reminder for 2 days before it ends. This gives you a buffer in case the cancellation process takes time to process.
Illinois note: 815 ILCS 601 requires SoulCycle to provide an easy cancellation mechanism.
Find the trial end date
Check your signup confirmation email for the exact trial end date. Log into your account → Billing to see the next charge date. Mark it explicitly.
Cancel through the same channel you signed up
Under the FTC Click-to-Cancel Rule, you must be able to cancel the same way you signed up. If you signed up online, they must let you cancel online.
Screenshot your cancellation confirmation
After canceling, take a screenshot of the confirmation page. Save the confirmation email. This is your proof if they charge you after the trial.
Verify no charge on your next statement
Check your bank or card statement after the trial end date. If charged, cite ROSCA (15 USC § 8403) and request an immediate refund — unclear trial terms are illegal.
Method: Email or website · Difficulty: medium
SoulCycle-specific tips
Class credits non-refundable.
Under 815 ILCS 601, you may be entitled to a full refund if SoulCycle didn't properly disclose auto-renewal terms at signup.
These apply to SoulCycle in every state, including Illinois:
SubScrub auto-cites 815 ILCS 601 + sends legally-backed letters