Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to AT&T Wireless ($50-$90+/mo) subscribers in Massachusetts, citing applicable state and federal law.
Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when dealing with AT&T Wireless subscriptions:
Penalties: Treble damages under Chapter 93A for willful violations
Applied to AT&T Wireless (Phone or AT&T store) in Massachusetts
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
Massachusetts note: Mass. Gen. Laws ch. 93A requires AT&T Wireless to provide an easy cancellation mechanism.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Phone or AT&T store · Difficulty: hard
AT&T Wireless-specific tips
Prorated for remaining billing cycle.
Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if AT&T Wireless didn't properly disclose auto-renewal terms at signup.
These apply to AT&T Wireless in every state, including Massachusetts:
SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed letters