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States/Massachusetts/ClassPass
Back to Massachusetts subscription laws
MAmedium to cancelFitness · $49-$199/mo

Cancel ClassPass in Massachusetts

Step-by-step guide to cancel your ClassPass subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling ClassPass:

  • Disclosure of renewal terms
  • Reasonable cancellation method
  • No deceptive enrollment practices
  • Consumer right of action

Penalties for ClassPass: Treble damages under Chapter 93A for willful violations

How to Cancel ClassPass

Method: App or website

  1. 1Go to classpass.com → Account Settings
  2. 2Click 'Update membership'
  3. 3Select 'Cancel membership'
  4. 4Confirm — unused credits expire

Tips for Canceling ClassPass in Massachusetts

  • Credits do not roll over after cancellation
  • Use all credits before cancel date
  • Can pause membership for up to 3 months instead
  • Rejoining may be at higher price

In Massachusetts: If ClassPass makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

No refund. Unused credits expire at period end.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if ClassPass didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Late cancel fees ($15-20)
  • · Credits lost on cancellation

Federal Laws Protecting You

These federal laws apply to ClassPass in every state, including Massachusetts:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All Massachusetts subscription lawsCancel ClassPass (all states)
Cancel ClassPass Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands