MAnightmare to cancelTelecom · $25-$100+/mo

Cancel Xfinity Internet in Massachusetts

Step-by-step guide to cancel your Xfinity Internet subscription, backed by Massachusetts's Chapter 93A + Auto-Renewal and the FTC Click-to-Cancel Rule.

Your Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when canceling Xfinity Internet:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties for Xfinity Internet: Treble damages under Chapter 93A for willful violations

How to Cancel Xfinity Internet

Method: Phone, chat, or Xfinity store

1Call 1-800-934-6489 or visit Xfinity store
2Request service cancellation
3Return all equipment within 10 days
4Get confirmation number in writing

Tips for Canceling Xfinity Internet in Massachusetts

Return equipment to avoid $200+ unreturned equipment fees
Get a receipt for every piece of equipment returned
Early termination fee may apply — check contract
Comcast responds quickly to FCC complaints

In Massachusetts: If Xfinity Internet makes cancellation harder than signup, they may be violating Mass. Gen. Laws ch. 93A. Document everything and consider filing a complaint with the Massachusetts Attorney General.

Refund Policy

Prorated for remaining days. ETF may apply.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if Xfinity Internet didn't properly disclose auto-renewal terms at signup.

Watch Out For

· Unreturned equipment fees ($200+)
· Early termination fee
· Final bill may include prorated charges

Federal Laws Protecting You

These federal laws apply to Xfinity Internet in every state, including Massachusetts:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Xfinity Internet in Massachusetts

Xfinity Internet is rated nightmare to cancel. But in Massachusetts, you have strong legal leverage:

1. Follow the cancellation steps above and document everything (screenshots, dates, names).
2. If Xfinity Internet refuses or delays, cite Mass. Gen. Laws ch. 93A (Chapter 93A + Auto-Renewal) in a written demand.
3. File a complaint with the Massachusetts Attorney General's office.
4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Mass. Gen. Laws ch. 93A and the FTC Click-to-Cancel Rule automatically.

All Massachusetts subscription laws Cancel Xfinity Internet (all states)

Cancel Xfinity Internet Now

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed cancellation demands