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States/Minnesota/Ancestry.com
Back to Minnesota subscription laws
MNhard to cancelSoftware · $24.99-$49.99/mo

Cancel Ancestry.com in Minnesota

Step-by-step guide to cancel your Ancestry.com subscription, backed by Minnesota's Automatic Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in Minnesota

Minnesota's Automatic Renewal Law (Minn. Stat. § 325G.201) gives you specific protections when canceling Ancestry.com:

  • Clear disclosure before billing
  • Affirmative consent
  • Easy cancellation — online if purchased online
  • Confirmation notice

Penalties for Ancestry.com: Private right of action plus AG enforcement

How to Cancel Ancestry.com

Method: Website or phone

  1. 1Go to ancestry.com → Account → Membership
  2. 2Click 'Cancel Membership'
  3. 3Navigate retention offers
  4. 4Confirm — or call 1-800-262-3787

Tips for Canceling Ancestry.com in Minnesota

  • DNA results kept even after canceling
  • Family tree becomes view-only on free tier
  • Retention offers are aggressive — they offer 50% off
  • Download/export family tree before canceling

In Minnesota: If Ancestry.com makes cancellation harder than signup, they may be violating Minn. Stat. § 325G.201. Document everything and consider filing a complaint with the Minnesota Attorney General.

Refund Policy

No refund. Access until period ends.

Under Minn. Stat. § 325G.201, you may be entitled to a full refund if Ancestry.com didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · World Explorer and All Access are different tiers

Federal Laws Protecting You

These federal laws apply to Ancestry.com in every state, including Minnesota:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Ancestry.com in Minnesota

Ancestry.com is rated hard to cancel. But in Minnesota, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Ancestry.com refuses or delays, cite Minn. Stat. § 325G.201 (Automatic Renewal Law) in a written demand.
  3. 3. File a complaint with the Minnesota Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both Minn. Stat. § 325G.201 and the FTC Click-to-Cancel Rule automatically.

All Minnesota subscription lawsCancel Ancestry.com (all states)
Cancel Ancestry.com Now

SubScrub auto-cites Minn. Stat. § 325G.201 + sends legally-backed cancellation demands