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States/New Jersey/Noom
Back to New Jersey subscription laws
NJhard to cancelHealth · $32-$59/mo

Cancel Noom in New Jersey

Step-by-step guide to cancel your Noom subscription, backed by New Jersey's Automatic Renewal Act and the FTC Click-to-Cancel Rule.

Your Rights in New Jersey

New Jersey's Automatic Renewal Act (N.J. Stat. § 56:12-16) gives you specific protections when canceling Noom:

  • Written notice 30 days before renewal
  • Clear disclosure of terms
  • Easy cancellation method
  • Right to cancel within 30 days

Penalties for Noom: Consumer fraud violation — treble damages plus attorney fees

How to Cancel Noom

Method: App or website

  1. 1Go to noom.com → Settings → Subscription
  2. 2Click 'Cancel subscription'
  3. 3Navigate multiple retention screens
  4. 4Or contact support to cancel

Tips for Canceling Noom in New Jersey

  • Auto-enrollment after trial is common complaint
  • 14-day trial costs money — not truly free
  • Very aggressive retention flow
  • File chargeback if unable to cancel through normal channels
  • BBB complaints are common

In New Jersey: If Noom makes cancellation harder than signup, they may be violating N.J. Stat. § 56:12-16. Document everything and consider filing a complaint with the New Jersey Attorney General.

Refund Policy

Refund within 14 days of first charge.

Under N.J. Stat. § 56:12-16, you may be entitled to a full refund if Noom didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Trial requires payment info and auto-enrolls
  • · Coaching add-on billed separately

Federal Laws Protecting You

These federal laws apply to Noom in every state, including New Jersey:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Noom in New Jersey

Noom is rated hard to cancel. But in New Jersey, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Noom refuses or delays, cite N.J. Stat. § 56:12-16 (Automatic Renewal Act) in a written demand.
  3. 3. File a complaint with the New Jersey Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both N.J. Stat. § 56:12-16 and the FTC Click-to-Cancel Rule automatically.

All New Jersey subscription lawsCancel Noom (all states)
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SubScrub auto-cites N.J. Stat. § 56:12-16 + sends legally-backed cancellation demands