Step-by-step guide to cancel your QuickBooks Online subscription, backed by New Jersey's Automatic Renewal Act and the FTC Click-to-Cancel Rule.
New Jersey's Automatic Renewal Act (N.J. Stat. § 56:12-16) gives you specific protections when canceling QuickBooks Online:
Penalties for QuickBooks Online: Consumer fraud violation — treble damages plus attorney fees
Method: QuickBooks website
In New Jersey: If QuickBooks Online makes cancellation harder than signup, they may be violating N.J. Stat. § 56:12-16. Document everything and consider filing a complaint with the New Jersey Attorney General.
Prorated refund within 60 days.
Under N.J. Stat. § 56:12-16, you may be entitled to a full refund if QuickBooks Online didn't properly disclose auto-renewal terms at signup.
These federal laws apply to QuickBooks Online in every state, including New Jersey:
SubScrub auto-cites N.J. Stat. § 56:12-16 + sends legally-backed cancellation demands