Step-by-step guide to cancel your Rosetta Stone subscription, backed by New Jersey's Automatic Renewal Act and the FTC Click-to-Cancel Rule.
New Jersey's Automatic Renewal Act (N.J. Stat. § 56:12-16) gives you specific protections when canceling Rosetta Stone:
Penalties for Rosetta Stone: Consumer fraud violation — treble damages plus attorney fees
Method: Website or phone
In New Jersey: If Rosetta Stone makes cancellation harder than signup, they may be violating N.J. Stat. § 56:12-16. Document everything and consider filing a complaint with the New Jersey Attorney General.
30-day money-back guarantee on new purchases.
Under N.J. Stat. § 56:12-16, you may be entitled to a full refund if Rosetta Stone didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Rosetta Stone in every state, including New Jersey:
SubScrub auto-cites N.J. Stat. § 56:12-16 + sends legally-backed cancellation demands