Step-by-step guide to cancel your Uber One / Uber Eats Pass subscription, backed by New Jersey's Automatic Renewal Act and the FTC Click-to-Cancel Rule.
New Jersey's Automatic Renewal Act (N.J. Stat. § 56:12-16) gives you specific protections when canceling Uber One / Uber Eats Pass:
Penalties for Uber One / Uber Eats Pass: Consumer fraud violation — treble damages plus attorney fees
Method: Uber app
In New Jersey: If Uber One / Uber Eats Pass makes cancellation harder than signup, they may be violating N.J. Stat. § 56:12-16. Document everything and consider filing a complaint with the New Jersey Attorney General.
No prorated refunds.
Under N.J. Stat. § 56:12-16, you may be entitled to a full refund if Uber One / Uber Eats Pass didn't properly disclose auto-renewal terms at signup.
These federal laws apply to Uber One / Uber Eats Pass in every state, including New Jersey:
SubScrub auto-cites N.J. Stat. § 56:12-16 + sends legally-backed cancellation demands