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States/New York/ADT Security
Back to New York subscription laws
NYnightmare to cancelHome · $28-$60/mo

Cancel ADT Security in New York

Step-by-step guide to cancel your ADT Security subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling ADT Security:

  • Clear disclosure before enrollment
  • Easy cancellation mechanism
  • Written confirmation of enrollment
  • 30-day advance notice of material changes

Penalties for ADT Security: Violations subject to AG enforcement and consumer private action

How to Cancel ADT Security

Method: Phone only

  1. 1Call 1-800-238-2727
  2. 2Request contract cancellation
  3. 3Pay early termination fee (75% of remaining contract)
  4. 4Return or purchase equipment

Tips for Canceling ADT Security in New York

  • 3-year contracts are standard — ETF is massive
  • 75% of remaining contract due as penalty
  • Equipment may need to be returned
  • Moving? ADT may transfer service instead of cancel
  • File BBB complaint if cancellation obstructed

In New York: If ADT Security makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

No refund. ETF applies on contracts.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if ADT Security didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Early termination: 75% of remaining contract
  • · Equipment return or purchase fee

Federal Laws Protecting You

These federal laws apply to ADT Security in every state, including New York:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for ADT Security in New York

ADT Security is rated nightmare to cancel. But in New York, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If ADT Security refuses or delays, cite N.Y. Gen. Bus. Law § 527 (Auto-Renewal Law) in a written demand.
  3. 3. File a complaint with the New York Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both N.Y. Gen. Bus. Law § 527 and the FTC Click-to-Cancel Rule automatically.

All New York subscription lawsCancel ADT Security (all states)
Cancel ADT Security Now

SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands