Complete guide to canceling Netflix, Spotify, Disney+, Hulu, HBO Max, Apple TV+, YouTube Premium, and 10+ other streaming services. This guide applies specifically to Amazon Prime Video ($8.99 (standalone) or $14.99 (Prime)/mo) subscribers in New York, citing applicable state and federal law.
New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when dealing with Amazon Prime Video subscriptions:
Penalties: Violations subject to AG enforcement and consumer private action
Applied to Amazon Prime Video (Amazon website) in New York
List all your streaming subscriptions
Check your bank statements, Apple subscriptions (Settings → [Your Name] → Subscriptions), and Google Play subscriptions for all active streaming services.
New York note: N.Y. Gen. Bus. Law § 527 requires Amazon Prime Video to provide an easy cancellation mechanism.
Identify billing source for each service
Some subscriptions are billed through the streaming service directly; others go through Apple, Google, Roku, or your cable provider. You must cancel through the BILLING source, not the app.
Cancel direct-billed services
Netflix: netflix.com/account. Spotify: spotify.com/account. Disney+: disneyplus.com/account. Hulu: account.hulu.com. HBO Max: max.com → Profile → Settings → Subscription. Each requires website login.
Cancel Apple-billed services
iPhone: Settings → [Your Name] → Subscriptions. You'll see all Apple-billed subscriptions. Tap any to manage or cancel. This covers Apple TV+, Paramount+, and any service you paid via App Store.
Cancel Google Play-billed services
Go to play.google.com/store/account/subscriptions. All Play-billed subscriptions are listed here. Cancel each one directly.
Method: Amazon website · Difficulty: medium
Amazon Prime Video-specific tips
Full refund if no Prime benefits used since renewal.
Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if Amazon Prime Video didn't properly disclose auto-renewal terms at signup.
These apply to Amazon Prime Video in every state, including New York:
SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed letters