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States/New York/Chewy Autoship
Back to New York subscription laws
NYeasy to cancelShopping · Varies by items/mo

Cancel Chewy Autoship in New York

Step-by-step guide to cancel your Chewy Autoship subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling Chewy Autoship:

  • Clear disclosure before enrollment
  • Easy cancellation mechanism
  • Written confirmation of enrollment
  • 30-day advance notice of material changes

Penalties for Chewy Autoship: Violations subject to AG enforcement and consumer private action

How to Cancel Chewy Autoship

Method: Chewy website or app

  1. 1Go to chewy.com → Account → Autoship
  2. 2Select the autoship order to modify
  3. 3Click 'Cancel Autoship'
  4. 4Confirm

Tips for Canceling Chewy Autoship in New York

  • Autoship gives 5-10% discount on items
  • Cancel individual items or entire autoship
  • Can adjust frequency instead of canceling
  • Chewy has excellent customer service

In New York: If Chewy Autoship makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

Full refund on unopened items within 365 days.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if Chewy Autoship didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Chewy Autoship in every state, including New York:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All New York subscription lawsCancel Chewy Autoship (all states)
Cancel Chewy Autoship Now

SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands