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States/New York/eHarmony
Back to New York subscription laws
NYnightmare to cancelDating · $17.95-$65.90/mo

Cancel eHarmony in New York

Step-by-step guide to cancel your eHarmony subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling eHarmony:

  • Clear disclosure before enrollment
  • Easy cancellation mechanism
  • Written confirmation of enrollment
  • 30-day advance notice of material changes

Penalties for eHarmony: Violations subject to AG enforcement and consumer private action

How to Cancel eHarmony

Method: Website or phone

  1. 1Go to eharmony.com → Account Settings
  2. 2Click 'Cancel my subscription'
  3. 3Navigate extensive retention flow
  4. 4May need to call 1-844-544-3173 to finalize

Tips for Canceling eHarmony in New York

  • One of the hardest dating subscriptions to cancel
  • Long-term contracts (6-12 months) are common
  • Early termination not possible in most cases
  • File BBB complaint if cancellation is obstructed
  • Check state auto-renewal laws

In New York: If eHarmony makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

No refunds on commitment plans.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if eHarmony didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · Long-term contract locks you in
  • · Premium add-ons bill separately

Federal Laws Protecting You

These federal laws apply to eHarmony in every state, including New York:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for eHarmony in New York

eHarmony is rated nightmare to cancel. But in New York, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If eHarmony refuses or delays, cite N.Y. Gen. Bus. Law § 527 (Auto-Renewal Law) in a written demand.
  3. 3. File a complaint with the New York Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both N.Y. Gen. Bus. Law § 527 and the FTC Click-to-Cancel Rule automatically.

All New York subscription lawsCancel eHarmony (all states)
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SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands