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States/New York/HBO Max (Max)
Back to New York subscription laws
NYeasy to cancelStreaming · $9.99-$16.99/mo

Cancel HBO Max (Max) in New York

Step-by-step guide to cancel your HBO Max (Max) subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling HBO Max (Max):

  • Clear disclosure before enrollment
  • Easy cancellation mechanism
  • Written confirmation of enrollment
  • 30-day advance notice of material changes

Penalties for HBO Max (Max): Violations subject to AG enforcement and consumer private action

How to Cancel HBO Max (Max)

Method: Website or app

  1. 1Go to max.com → Profile → Settings
  2. 2Select 'Subscription'
  3. 3Click 'Cancel Subscription'
  4. 4Confirm

Tips for Canceling HBO Max (Max) in New York

  • Check if included with your cable/internet provider
  • Annual plans have no partial refund
  • If subscribed through Apple, cancel in iPhone settings

In New York: If HBO Max (Max) makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

No partial refunds.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if HBO Max (Max) didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to HBO Max (Max) in every state, including New York:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All New York subscription lawsCancel HBO Max (Max) (all states)
Cancel HBO Max (Max) Now

SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands