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States/New York/Peloton
Back to New York subscription laws
NYmedium to cancelFitness · $12.99-$44/mo

Cancel Peloton in New York

Step-by-step guide to cancel your Peloton subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling Peloton:

  • Clear disclosure before enrollment
  • Easy cancellation mechanism
  • Written confirmation of enrollment
  • 30-day advance notice of material changes

Penalties for Peloton: Violations subject to AG enforcement and consumer private action

How to Cancel Peloton

Method: App settings or website

  1. 1Go to members.onepeloton.com
  2. 2Click Profile → Subscriptions
  3. 3Select 'Cancel Membership'
  4. 4Confirm

Tips for Canceling Peloton in New York

  • App membership different from All-Access
  • If you return the bike, cancel membership separately
  • Peloton may offer retention discount
  • Check if billed through Apple — cancel in iPhone settings

In New York: If Peloton makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

No prorated refunds.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if Peloton didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Peloton in every state, including New York:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges
All New York subscription lawsCancel Peloton (all states)
Cancel Peloton Now

SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands