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States/New York/Planet Fitness
Back to New York subscription laws
NYnightmare to cancelFitness · $10-$24.99/mo

Cancel Planet Fitness in New York

Step-by-step guide to cancel your Planet Fitness subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling Planet Fitness:

  • Clear disclosure before enrollment
  • Easy cancellation mechanism
  • Written confirmation of enrollment
  • 30-day advance notice of material changes

Penalties for Planet Fitness: Violations subject to AG enforcement and consumer private action

How to Cancel Planet Fitness

Method: In-person or certified mail

  1. 1Visit your home club in person
  2. 2Or send certified letter to your home club
  3. 3Include: name, address, membership number, cancellation request
  4. 4Allow 30 days for processing

Tips for Canceling Planet Fitness in New York

  • Cannot cancel by phone, email, or online
  • Send certified mail with return receipt as proof
  • If they won't accept, file state AG complaint citing Health Club Act
  • Many states require gyms to accept any reasonable cancellation method

In New York: If Planet Fitness makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

Annual fee is non-refundable. Monthly billing stops after processing.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if Planet Fitness didn't properly disclose auto-renewal terms at signup.

Watch Out For

  • · $49 annual enhancement fee
  • · 30-day processing period means one more charge

Federal Laws Protecting You

These federal laws apply to Planet Fitness in every state, including New York:

  • FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
  • ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
  • Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
  • EFTA (15 USC § 1693) — protections against unauthorized debit charges

Legal Strategy for Planet Fitness in New York

Planet Fitness is rated nightmare to cancel. But in New York, you have strong legal leverage:

  1. 1. Follow the cancellation steps above and document everything (screenshots, dates, names).
  2. 2. If Planet Fitness refuses or delays, cite N.Y. Gen. Bus. Law § 527 (Auto-Renewal Law) in a written demand.
  3. 3. File a complaint with the New York Attorney General's office.
  4. 4. Dispute charges with your credit card company under the Fair Credit Billing Act.

SubScrub generates demand letters that cite both N.Y. Gen. Bus. Law § 527 and the FTC Click-to-Cancel Rule automatically.

All New York subscription lawsCancel Planet Fitness (all states)
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SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands