NYeasy to cancelSoftware · $13.33-$21.99/mo

Cancel Zoom Pro/Business in New York

Step-by-step guide to cancel your Zoom Pro/Business subscription, backed by New York's Auto-Renewal Law and the FTC Click-to-Cancel Rule.

Your Rights in New York

New York's Auto-Renewal Law (N.Y. Gen. Bus. Law § 527) gives you specific protections when canceling Zoom Pro/Business:

Clear disclosure before enrollment
Easy cancellation mechanism
Written confirmation of enrollment
30-day advance notice of material changes

Penalties for Zoom Pro/Business: Violations subject to AG enforcement and consumer private action

How to Cancel Zoom Pro/Business

Method: Zoom website

1Go to zoom.us → Account Management
2Click 'Billing'
3Select 'Cancel Plan'
4Confirm downgrade to free tier

Tips for Canceling Zoom Pro/Business in New York

Free tier allows 40-minute group meetings
Annual plan: no partial refund
Download recordings before canceling
Admin must cancel for business accounts

In New York: If Zoom Pro/Business makes cancellation harder than signup, they may be violating N.Y. Gen. Bus. Law § 527. Document everything and consider filing a complaint with the New York Attorney General.

Refund Policy

No refund for annual plans.

Under N.Y. Gen. Bus. Law § 527, you may be entitled to a full refund if Zoom Pro/Business didn't properly disclose auto-renewal terms at signup.

Federal Laws Protecting You

These federal laws apply to Zoom Pro/Business in every state, including New York:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

All New York subscription laws Cancel Zoom Pro/Business (all states)

Cancel Zoom Pro/Business Now

SubScrub auto-cites N.Y. Gen. Bus. Law § 527 + sends legally-backed cancellation demands