Boston, MAmedium to cancel10 min

How to Cancel Any Subscription: ClassPass in Boston

The universal playbook for canceling any subscription service — streaming, SaaS, fitness, or otherwise — with legal protections cited. This guide applies specifically to ClassPass ($49-$199/mo) subscribers in Boston, Massachusetts. Massachusetts's Chapter 93A + Auto-Renewal protects you.

Your Rights in Boston, MA

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives Boston residents specific protections when dealing with ClassPass:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties: Treble damages under Chapter 93A for willful violations

How to Cancel Any Subscription

Applied to ClassPass (App or website) for Boston residents

1
Find your billing method
Check whether you subscribed directly (company website), through Apple, Google, or your bank. The billing source determines WHERE you cancel — not the company's app.
2
Locate the cancellation path
Log into your account → Settings → Billing or Subscription. Under the FTC Click-to-Cancel Rule, cancellation must be as easy as signup.
3
Document your cancellation
Screenshot the cancellation confirmation screen. Note the date, time, and any confirmation number. This is your legal protection if they keep charging you.
4
Watch your next billing statement
Check your statement after the next billing date. If you see a charge after cancellation, you have grounds for a chargeback citing the date you canceled.
5
Block the merchant if needed
If the company charges you again, call your card issuer and request a merchant block. This prevents future charges even without the company's cooperation.

Cancel ClassPass Specifically

Method: App or website · Difficulty: medium

1Go to classpass.com → Account Settings
2Click 'Update membership'
3Select 'Cancel membership'
4Confirm — unused credits expire

Tips for Boston Residents

The FTC Click-to-Cancel Rule (16 CFR Part 425) requires cancellation to be as easy as signup — if it isn't, that's illegal
Always cancel 2-3 days before your next billing date to avoid a partial-month charge
If subscribed through Apple or Google, you MUST cancel through them — not the company's website
SubScrub generates a legally-backed cancellation letter for any service in under 60 seconds

ClassPass-specific tips

Credits do not roll over after cancellation
Use all credits before cancel date
Can pause membership for up to 3 months instead
Rejoining may be at higher price

ClassPass Refund Policy

No refund. Unused credits expire at period end.

Under Mass. Gen. Laws ch. 93A, Boston residents may be entitled to a full refund if ClassPass didn't properly disclose auto-renewal terms.

Watch Out For

· Late cancel fees ($15-20)
· Credits lost on cancellation

Federal Laws Protecting Boston Residents

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Boston subscriptions Cancel ClassPass in Boston Cancel ClassPass (all cities)How to Cancel Any Subscription — Massachusetts guide How to Cancel Any Subscription (general)

More ClassPass Guides for Boston

How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Cancel Any Subscription with SubScrub

SubScrub auto-cites Mass. Gen. Laws ch. 93A for Boston residents