How to Cancel Any Subscription: ClassPass in Massachusetts

The universal playbook for canceling any subscription service — streaming, SaaS, fitness, or otherwise — with legal protections cited. This guide applies specifically to ClassPass ($49-$199/mo) subscribers in Massachusetts, citing applicable state and federal law.

Your Legal Rights in Massachusetts

Massachusetts's Chapter 93A + Auto-Renewal (Mass. Gen. Laws ch. 93A) gives you specific protections when dealing with ClassPass subscriptions:

Disclosure of renewal terms
Reasonable cancellation method
No deceptive enrollment practices
Consumer right of action

Penalties: Treble damages under Chapter 93A for willful violations

How to Cancel Any Subscription

Applied to ClassPass (App or website) in Massachusetts

1
Find your billing method
Check whether you subscribed directly (company website), through Apple, Google, or your bank. The billing source determines WHERE you cancel — not the company's app.
Massachusetts note: Mass. Gen. Laws ch. 93A requires ClassPass to provide an easy cancellation mechanism.
2
Locate the cancellation path
Log into your account → Settings → Billing or Subscription. Under the FTC Click-to-Cancel Rule, cancellation must be as easy as signup.
3
Document your cancellation
Screenshot the cancellation confirmation screen. Note the date, time, and any confirmation number. This is your legal protection if they keep charging you.
4
Watch your next billing statement
Check your statement after the next billing date. If you see a charge after cancellation, you have grounds for a chargeback citing the date you canceled.
5
Block the merchant if needed
If the company charges you again, call your card issuer and request a merchant block. This prevents future charges even without the company's cooperation.

Cancel ClassPass Specifically

Method: App or website · Difficulty: medium

1Go to classpass.com → Account Settings
2Click 'Update membership'
3Select 'Cancel membership'
4Confirm — unused credits expire

Tips for Cancel Any Subscription in Massachusetts

The FTC Click-to-Cancel Rule (16 CFR Part 425) requires cancellation to be as easy as signup — if it isn't, that's illegal
Always cancel 2-3 days before your next billing date to avoid a partial-month charge
If subscribed through Apple or Google, you MUST cancel through them — not the company's website
SubScrub generates a legally-backed cancellation letter for any service in under 60 seconds

ClassPass-specific tips

Credits do not roll over after cancellation
Use all credits before cancel date
Can pause membership for up to 3 months instead
Rejoining may be at higher price

ClassPass Refund Policy

No refund. Unused credits expire at period end.

Under Mass. Gen. Laws ch. 93A, you may be entitled to a full refund if ClassPass didn't properly disclose auto-renewal terms at signup.

Watch Out For

· Late cancel fees ($15-20)
· Credits lost on cancellation

Federal Laws Protecting You

These apply to ClassPass in every state, including Massachusetts:

FTC Click-to-Cancel Rule (16 CFR Part 425) — cancellation must be as easy as signup
ROSCA (15 USC § 8403) — requires clear disclosure and affirmative consent for online subscriptions
Fair Credit Billing Act (15 USC § 1666) — dispute unauthorized charges on credit cards
EFTA (15 USC § 1693) — protections against unauthorized debit charges

Massachusetts subscription laws Cancel ClassPass in Massachusetts Cancel ClassPass (all states)How to Cancel Any Subscription (general guide)

More ClassPass Guides for Massachusetts

How to Get a Refund After Cancellation How to Dispute an Unauthorized Subscription Charge How to Find All Your Subscriptions How to Cancel a Free Trial Before You Get Charged How to Stop Auto-Renewal on Any Subscription FTC Click-to-Cancel Rule: Your Rights Explained

Cancel Any Subscription with SubScrub

SubScrub auto-cites Mass. Gen. Laws ch. 93A + sends legally-backed letters